Patient Advice for Ordering Tests

Please Note:
⚠ Arrange a blood draw for a Monday, Tuesday, or Wednesday morning only
⚠ The samples must be shipped on the same day of collection to reach the laboratory within 72h
⚠ Book your courier collection prior to the blood draw
⚠ Your blood samples cannot be processed without a fully completed and signed Order Form, which includes the patient name, date of blood draw, contact details, and test numbers
⚠ Blood samples must be stored at room temperature, and NOT refrigerated or centrifuged

1. If you need help with following the instructions, call the AONM helpline on 03331 210 305 or email info@aonm.org and someone will get back to you as soon as possible.
2. Payment & Authorisation Code
   ● Payment must be made in advance either online, by telephone, or bank transfer (details on order form)
   ● Upon payment you will receive an AONM Authorisation Code / Payment Confirmation Code to complete the order form.

1. Fill all 7 tubes unless our helpline or the patient’s practitioner gives instructions to the contrary.
   The material type required for each test is listed on the order form in the column between the test name and the price.
2. The tubes should be filled in the following order:
   First:            1 x serum (orange cap)
   Second:       3 x CPDA (yellow cap)
   Third:          1 x heparin (green cap)
   Fourth:       2 x EDTA (purple cap)
3. Invert each tube gently 10 times by turning the tube upside down and back again.
4. Ensure the patient’s name and date of birth (DOB) are written on every tube.
5. Keep all blood samples upright (with the cap at the top) in a rack for 30 minutes.
6. Please make sure that samples are stored at room temperature at all times, and are NOT centrifuged!
7. After 30 minutes, put the tubes into the polystyrene container and seal with the plastic band.
   Place the polystyrene container in the sealable plastic bag.
8. Place the completed & signed Order Form inside the box. Close the box.
9. Place the box in the DHL bag. Remove the strip from the adhesive tape on the DHL bag and seal the bag.

1. Please ensure that you have a DHL bag that has a waybill inserted in the pouch. The waybill should have the destination address of ArminLabs in Augsburg pre-printed on it.
2. If you have not done so already, please call DHL on 0344 248 0012 (for Ireland 1870 0700 or 1816 2000) to arrange collection of the samples. Please give DHL your DHL waybill number which can be found between the top barcodes and confirm that they have your
   correct address contact details
3. Please ensure that you record the DHL reference number that you will be given by DHL operator. If asked:

• Our DHL account number is for UK 421082465, outside UK 962988691
• The package is less than 0.5kg and it is Human Exempt Specimen Non Hazardous – Non Infectious

Please call our help line on 03331 210 305 if you require assistance.
We will be happy to help.