MMD Test Kits

21
Dec

Where do I send the MMD Mitochondrial Order Form?

Please include a completed and signed copy of the order form in the kit with your blood samples. 

The correct tests must be marked, and test numbers listed. Failure to do this may result in additional costs, or require a new blood draw.

21
Dec

What does the test kit contain?

The test kits are standard, and contain:

2x CPDA vacutainers for the phlebotomist taking the blood

2x transport tubes

1 or 2x sealable plastic bag

1x hard copy of the MMD Mitochondrial Order Form

1x MMD instructions. 

21
Dec

Do the test kits expire?

DHL Waybills are valid for a few weeks.

UPS Waybills are valid for 3 months.

If your waybill has expired please let us know at least 24 hours before your blood draw so we can send you a new one.

The tubes in the test kit have a use by date printed on the label next to a symbol. Please check these dates

The MMD Order Form is periodically updated.

Click here for the latest Mitochondrial tests Order Form

21
Dec

I haven’t received my MMD mitochondrial test kit, what should I do?

Please email us at support@aonm.org or call 03331 210 305 (09:00-16:30 Mon-Fri) and let us know your name, address, and telephone number.

21
Dec

How quickly should I receive my test kit?

Test kits to UK addresses are sent by 1st Class Royal Mail so they usually arrive within 2-3 working days.

21
Dec

Will I be charged postage?

A test kit can be ordered and dispatched within the UK without full payment. However a £10 non refundable deposit will be required. This amount will then be deducted from the final amount.

For international orders please contact us at support@aonm.org or 03331 210 305 (09:00-16:30 Mon-Fri)