You need to call DHL at least 24 hours prior to your required pick up. Note if samples are being sent on a Monday DHL must be called the Friday before.
Call DHL on 0344 248 0012 (for Ireland 1870 0700 or 1816 2000) to arrange collection of the samples.
Please give DHL your DHL waybill number, which can be found between the top barcodes, and confirm that they have your correct address contact details.
A copy of the instructions are included in the test kit.