Do the test kits expire?
DHL Waybills are valid for a few weeks.
UPS Waybills are valid for 3 months.
The tubes in the test kit have a use by date printed on the label next to a 
symbol. Please check these dates.
The AONM ArminLabs Order Forms are periodically updated.
I haven’t received my ArminLabs test kit, what should I do?
Please email us at support@aonm.org or call 03331 210 305 (09:00-16:30 Mon-Fri) and let us know your name, address, and telephone number.
How quickly should I receive my test kit?
Test kits are sent by 1st Class Royal Mail so they usually arrive within 2-3 working days.
Will I be charged postage?
A test kit can be ordered and dispatched within the UK without full payment. However a £10 non refundable deposit will be required. This amount will then be deducted from the final amount.
For international orders please contact us at support@aonm.org or 03331 210 305 (09:00-16:30 Mon-Fri)
DISCLAIMER: THIS SITE DOES NOT PROVIDE MEDICAL ADVICE
The information on these webpages and AONM webinars is intended for educational and informative purposes only and is not intended as a substitute for medical or professional advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care provider with regards to any questions you may have regarding a medical condition or treatment before undertaking a health care regimen. Never disregard or delay seeking professional medical advice because of information you have read or seen on this website. AONM may assist and guide patients and practitioners with regards to which tests are appropriate to take, but any tests taken through AONM do not constitute a medical diagnosis on the part of AONM. AONM makes no claims whatsoever to be able to diagnose medical conditions but to provide tests which can help to form the basis of a diagnosis on the part of qualified practitioners.
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Contact details
St. John's Innovation Centre,
Cowley Road, Cambridge CB4 0WS