31
Oct

Where can I find the DHL Waybill number?

The DHL Waybill number can be found on the shipping address label (inside the clear plastic wallet on the DHL bag). It is between the barcodes:

31
Oct

I have a DHL waybill, how do I arrange the pickup?

You need to call DHL at least 24 hours prior to your required pick up. Note if samples are being sent on a Monday DHL must be called the Friday before. 

Call DHL on 0344 248  0012 (for Ireland 1870 0700 or 1816 2000) to arrange collection of the samples. 

Please give DHL your DHL waybill number, which can be found between the top barcodes, and confirm that they have your correct address contact details. 

A copy of the instructions are included in the test kit.  

30
Oct

Do I need to fast?

No, it is not necessary to fast for ArminLabs tests.

30
Oct

Does the blood require refrigeration?

Please do not store ArminLabs samples in the fridge. The samples must be kept at room temperature. 

30
Oct

Does the blood require a centrifuge?

ArminLabs samples do not require a centrifuge.

30
Oct

What are the minimum blood requirements for a child?

Please email a list of the test numbers to support@aonm.org and we will be happy to check and advise.

30
Oct

Do I need to fill all 7 tubes?

1x Serum (orange lid) is used for any and all tests which require serum.

3x CPDA (yellow) is used for any and all tests which require CPDA (Elispot).

1-2x EDTA (purple) is used for tests #2a, #2b, #45, #52, and some test panels.

1x Heparin (green) is used for tests #2a and #2b. 

 

If you would like to confirm which tubes you need to fill please email a list of the test numbers to support@aonm.org 

 

If you are ordering tests from the Additional Tests Order Form, an extra serum may be required.

30
Oct

Where do I send the AONM ArminLabs Order Form?

Please include a completed and signed copy of the order form in the kit with your blood samples. 

The correct tests must be marked, and test numbers listed. Failure to do this may result in additional costs, or require a new blood draw.

30
Oct

What does the test kit contain?

The test kits are standard, and contain:

7x vacutainers & needle for the phlebotomist taking the blood. These are:

        1x Serum (orange lid)

        3x CPDA (yellow)

        2x EDTA (purple) 

        1x Heparin (green)

1x polystyrene box

1x sealable plastic bag

1x hard copy of the AONM ArminLabs Order Form

1x instructions for the phlebotomist

1x instructions for arranging the courier pickup.

30
Oct

Do the test kits expire?

DHL Waybills are valid for a few weeks.

UPS Waybills are valid for 3 months.

The tubes in the test kit have a use by date printed on the label next to a symbol.  Please check these dates.

 The AONM ArminLabs Order Forms are periodically updated.

Click here for the latest AONM ArminLabs Order Form